Terms & Conditions
1. Services
• Eligibility: To utilize Recto Ghostwriters' services, you must be at least eighteen (18) years of age.
• Services Offered: Recto Ghostwriters offers a comprehensive suite of services designed to empower aspiring authors. These services include:
- EBook writing
- Editing and proofreading
- Formatting and layout design
- EBook cover design
- Publishing Assistance
- Marketing support and more
2. Intellectual Property
• Our Content: All materials on this website, including text, graphics, logos, and design elements (collectively, the "Content"), are owned by or licensed to Recto Ghostwriters. This Content is protected by copyright and other intellectual property laws.
• Your Content: You retain all ownership rights to the original content you submit to us for eBook creation (your "Content"). However, by submitting your Content, you grant Recto Ghost Writers a non-exclusive, royalty-free license to use your Content solely to fulfill your service request. This includes the right to copy, edit, modify, publish, and distribute your Content as part of your completed eBook
3. Refund Policy
This Refund Policy outlines the circumstances under which Recto Ghost Writers may offer a refund for its services. Please review this policy carefully before placing an order.
3.1. Eligibility for Refunds: Refunds are generally not available for services rendered. However, we understand that unforeseen circumstances may arise. Recto Ghostwriters may consider a partial refund on a case-by-case basis for the following reasons:
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Project cancellation by client: If you choose to cancel your project before we begin working on it, you may be eligible for a full refund, minus a non-refundable processing fee of the total project cost.
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Significant Deviation from Project Specifications: In the unlikely event that the delivered work deviates significantly from the agreed-upon project specifications, as outlined in the project proposal, and we are unable to rectify the issue to your satisfaction within a reasonable timeframe, a partial refund may be offered
3.2. Refund Exclusions: Refunds will not be granted for the following reasons:
- Dissatisfaction with the style or tone of the writing, as this is subjective and reflects creative choices made in consultation with the client.
- Request for revisions exceeding the scope of the originally agreed-upon project, as outlined in the project proposal.
- Delays caused by the client's failure to provide necessary information or feedback promptly.
- Work completed according to project specifications but not used by the client for any reason.
3.3. Refund Request Process: To request a refund, please contact us at billing@rectoghostwriters.com. Your request should clearly state the reason for requesting a refund and any relevant details supporting your claim.
3.4. Refund Timeline: If your refund request is approved, you will receive the refunded amount within 10-15 business days via the original payment method used for the purchase.
4. User Conduct
• Acceptable Use: Recto Ghostwriters services are intended for lawful purposes only. You agree not to use our services for any activity that violates applicable laws, or regulations, or infringes on the rights of others. This includes, but is not limited to:
- Copyright Infringement
- Trademark Infringement
- Defamation
- Harassment
- Fraud
• Compliance: By using our services, you agree to comply with all applicable laws, regulations, and the terms and conditions outlined in this agreement.
5. Disclaimers and Limitations of Liability
• Disclaimer of Warranties: Recto Ghostwriters strives to provide high-quality services, but we cannot guarantee that our services will be uninterrupted, completely secure, or error-free. The services are provided "as is" and "as available" for your use.
• Limitation of Liability: To the fullest extent permitted by law, Recto Ghostwriters shall not be liable for any indirect, incidental, special, consequential, or exemplary damages (including, but not limited to, damages for loss of profits, goodwill, data, or other intangible losses) arising out of or relating to your use of the service, even if Recto Ghostwriters has been advised of the possibility of such damages
6. Indemnification
You agree to indemnify, defend, and hold harmless Recto Ghostwriters, its partners, agents, affiliates, and employees (collectively, the "Indemnified Parties") from any claims, demands, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your breach of these Terms & Conditions or any documents incorporated by reference herein.
- Your violation of any applicable law or regulation.
- Your infringement or violation of the rights of any third party.
7. Updates to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. We will post any revised terms on our website and notify you by email (if you have provided your email address). It is your responsibility to periodically review the Terms & Conditions for updates. Your continued use of our services following the posting of revised Terms & Conditions constitutes your acceptance of the revisions.
8. Governing Law and Dispute Resolution
• Governing Law: These Terms & Conditions and any separate agreements entered into for the provision of our services shall be governed by and construed per the laws of the State of Illinois, United States of America.
• Dispute Resolution: In the event of a dispute arising out of or relating to these Terms & Conditions or your use of our services, the parties agree to attempt to resolve the dispute through informal negotiations. If informal negotiations are unsuccessful, the dispute shall be resolved by binding arbitration by the rules of the American Arbitration Association ("AAA") and held in Chicago, Illinois.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact us at info@rectoghostwriters.com.